Processor: Intel(R) Core(TM) i5-4460 CPU 3. I submitted it Jan 16th and still no solution. Measuring a 17-inch (43-centimeter) LCD monitor, Schindler found that white required 22.6 watts, while black came in a tad. I also submitted a ticket but all they said was to repair the files and take screenshots if it doesn't it again but I obviously can't do that because MY WHOLE COMPUTER IS CRASHING. As a result, LCDs use more energy than CRTs to display a black screen. I'm pretty sure the gpu is crashing but I don't understand why. I can run other games with way better graphics on ultra high settings no problem. I also tried putting the resolution and graphics all the way down which didn't help. I tried repairing files, redownloading/installing, I've noticed a lot of other players also have the same model pc as me(specs below) or something similar. The video I linked shows what happens and it's not only a purple screen, I've gotten red, blue, green, purple, grey, you name the color I got it. It has been happening for weeks now and sometimes doesn't happen for hours I got all the way to level 43 with it doing this. Every time I start up the game I get to play for about 45 seconds to a minute.
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